A New VicRoads Centre Is Coming to Pakenham
A new VicRoads Customer Service Centre is scheduled to open at 33 Exchange Drive, Pakenham VIC 3810, on Monday 16 November 2026. The facility will bring together services currently provided at the Dandenong Customer Service Centre and Pakenham Licence Testing Centre.
For learner drivers, the most important change is the location for driving tests booked on or after the opening date. Checking your booking confirmation before travelling will help you attend the correct location.
Key Details
- New centre: 33 Exchange Drive, Pakenham VIC 3810
- Scheduled opening: Monday 16 November 2026
- Current Pakenham testing centre: 129 Treloar Lane, Pakenham East VIC 3810
- Existing locations: Scheduled to operate until Friday 13 November 2026
- For booked tests: Follow the location stated in your booking confirmation.
For official updates about the relocation, visit the VicRoads Pakenham centre information page.
When Will the New VicRoads Centre Open?
The new centre is scheduled to open on Monday 16 November 2026. VicRoads states that the existing Dandenong Customer Service Centre and Pakenham Licence Testing Centre will continue operating until Friday 13 November 2026.
From 16 November, services provided at those locations are scheduled to move to the new Pakenham facility. If you have an appointment close to the transition date, check your confirmation and the latest official information before setting off.
New Centre Address
VicRoads Customer Service Centre
33 Exchange Drive, Pakenham VIC 3810
The existing Pakenham Licence Testing Centre is located at 129 Treloar Lane, Pakenham East VIC 3810. Do not assume that an address saved in your navigation app is still the correct one for your appointment.
What Does the Move Mean for Learner Drivers?
Driving tests currently conducted at the Pakenham Licence Testing Centre are scheduled to move to the new Customer Service Centre. If your test is booked for Monday 16 November 2026 or later, VicRoads advises you to attend the new location at 33 Exchange Drive.
Already Have a Driving Test Booking?
Check the confirmation email you received when booking. It contains the location information for your appointment. Follow any updated instructions issued by VicRoads.
Before test day, remember to:
- Confirm the testing location and appointment details.
- Plan your journey and allow enough time to arrive.
- Practise observation, speed control and safe road positioning.
- Review road rules and the driving skills assessed during the practical test.
For more preparation advice, read our guide to common VicRoads driving test mistakes.
If you are taking driving lessons in Pakenham, make sure your practice and test-day plans reflect the latest information about the centre relocation.
Facilities and Services at the New Centre
The purpose-built centre is designed to bring a broad range of VicRoads services together in one location. According to VicRoads, the facility will include:
- 28 service counters for customer transactions.
- Self-service options for selected services.
- Improved accessibility for customers visiting the centre.
- Customer parking and waiting areas.
- Access from the Princes Freeway for people travelling from surrounding suburbs.
The planned services include:
- Driver licence and practical driving test services.
- Vehicle registration and renewals.
- Vehicle inspections, including heavy vehicle inspections.
- Other licensing and registration customer services.
The new centre is intended to support customer demand and bring services together. However, the relocation does not guarantee shorter waiting times or a change to the practical driving test assessment.
Some services require an appointment. Before visiting, check the official VicRoads website for current service details and booking requirements.
How to Prepare for Your Pakenham Driving Test
Knowing where to attend your test is important, but safe and consistent driving is essential too. Before your practical test, practise the skills needed to respond safely to different traffic conditions.
- Perform clear head checks and use your mirrors effectively.
- Maintain appropriate speed and safe following distances.
- Practise intersections, roundabouts and lane changes.
- Improve your parking manoeuvres and observation skills.
- Follow road signs, observe other road users and respond safely to instructions.
For more detailed advice, read our VicRoads drive test guide for Pakenham.
Start Driving School offers automatic driving lessons in Pakenham to help learners develop their skills and prepare for their practical driving test.
Frequently Asked Questions
Where is the new VicRoads centre in Pakenham?
The new Customer Service Centre is scheduled to open at 33 Exchange Drive, Pakenham VIC 3810.
When does the new Pakenham VicRoads centre open?
The scheduled opening date is Monday 16 November 2026. Check the official VicRoads page for updates before visiting.
Where should I go for a driving test on or after the opening date?
VicRoads says testing services will move to 33 Exchange Drive, Pakenham. Check your booking confirmation for the location and instructions for your appointment.
What happens to the Dandenong Customer Service Centre?
Services currently provided at the Dandenong Customer Service Centre are scheduled to move to the new Pakenham centre when it opens.
Will the practical driving test assessment change?
The relocation itself does not mean the assessment has changed. Follow the current VicRoads testing requirements and check official updates for any changes.
Can I take automatic driving lessons in Pakenham?
Yes. Start Driving School offers automatic driving lessons in Pakenham. Visit our Pakenham driving lessons page for more information and bookings.
Get Ready for Your Pakenham Driving Test
Build your confidence with automatic driving lessons focused on safe driving skills and practical test preparation.